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Top Tech Series #5 – Online Communication Tools

Welcome to the fifth blog of the Top Tech Series, where Ethan expands on the use of Online Communication Tools. Online Communication Tools have become integral in business, allowing users to easily communicate via messaging, video chat, document sharing, and more. 

If you missed the start of the Top Tech Series or want to stay up to date with new releases in this series, click here

Understanding Your Options

Online communication tools have become integral to business, allowing for seamless internal and external communications. Below we have given our recommendations for popular platforms that offer unique features for chat, video calls, file sharing, and more. While these tools vary in functionality, they share a common goal: to enhance productivity and connectivity.

Cost-Effective Communication Solutions

One significant advantage of these tools is their cost efficiency. Many businesses already have access to Microsoft Teams through their Microsoft Office licenses, providing communication tools at no additional cost. For those requiring more advanced capabilities, upgrades are available for an additional fee, ensuring that businesses of all sizes can find a solution that fits their budget and needs.

Why Consider Online Communication Tools?

Online communication tools offer substantial benefits for any size business. For smaller teams, the ability to quickly share information and make decisions without physical barriers is invaluable. These tools also become crucial as teams grow or become more geographically dispersed, ensuring that everyone, regardless of location, stays informed and engaged.

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Navigating Microsoft Teams

In the Top Tech Series #5 video, Ethan gives a detailed demonstration on how ComTech leverages Microsoft Teams effectively. Here are some of the features Microsoft Teams and other online communication tools have: 

  • Chat and Collaboration: Have private chats or group discussions, share files instantly, and collaborate on documents in real-time.
  • Meeting and Scheduling: Easily schedule meetings using integrated calendars, access scheduling assistants, and automate meeting recordings.
  • Custom Channels: Set up dedicated channels for different projects or departments, allowing relevant team members to stay updated and interact efficiently.
  • Status Updates and Accessibility: Quickly set status messages to inform your team of your availability, enhancing coordination and planning.

Advanced Features and Integrations

Microsoft Teams is more than just a chat tool; it integrates with other Microsoft services such as OneDrive and Microsoft Stream. This integration provides a platform where all communications, files, and recordings are centrally stored and accessible. The ability to record meetings and automatically save them enhances transparency and allows team members to access important information anytime.

Adopting online communication tools can transform your organizational workflow by improving how information is shared and consumed. As the workplace continues to include more remote and hybrid work arrangements, these tools are very convenient. 

For those wanting to dig deeper into Microsoft Teams, we have a webinar series walking through all the features of Microsoft Teams. Check it out here. 

These online communication tools are going to streamline the way you share information in your business. We’re excited to see how you start using these online communication tools in your business. Should you have any questions or wish to share your experiences, don’t hesitate to reach out to us at

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