Common IT Challenges or Pain Points
Architecture and Engineering firms face unique IT challenges that can impact their ability to deliver projects on time and within budget. Here are some common pain points that our IT services address:
Large File Management: Managing and sharing large design files can be difficult and slow. ComTech provides data management solutions that allow for the efficient storage, sharing, and collaboration of large files, ensuring that your teams can work efficiently.
Cybersecurity Threats: Engineering and architecture firms are increasingly targeted by cybercriminals due to the sensitive data they handle. We implement strong Zero-trust cybersecurity strategies to protect your systems from cyber threats, ensuring your data remains secure.
System Downtime: Downtime can disrupt project timelines and result in costly delays. Our proactive IT management and rapid response times minimize downtime, ensuring that your systems are always available when you need them.
Scalability Issues: As your firm grows, your IT needs will change. Our scalable IT solutions ensure that your systems can adapt to growth without requiring significant infrastructure investments.
Software Integration Challenges: Integrating various design, project management, and collaboration tools can be complex. ComTech provides seamless liaison integration services, ensuring that all your IT systems work together effectively.
Why Choose ComTech for Architecture and Engineering IT Services in North Carolina?
1-Hour Rapid Response Time
In the fast-paced world of engineering and architecture, IT
issues can't wait. ComTech on average responds within one hour to any IT issues,
ensuring that your systems are quickly restored to full functionality,
minimizing disruption to your operations.
Proactive IT Management
Our proactive IT management approach includes continuous
monitoring and regular maintenance of your IT systems. This helps prevent
issues before they arise, reducing the risk of unexpected downtime and ensuring
that your projects remain on track.
Zero-Trust
Cybersecurity
Engineering and architecture firms handle
sensitive project data that must be protected from cyber threats. ComTech implements advanced
cybersecurity measures to protect your systems from cyberattacks, safeguarding
your data and ensuring the integrity of your operations.
Customized IT Solutions
Every engineering and architecture firm has unique IT needs.
We tailor our services to meet your specific requirements, ensuring that your
IT infrastructure supports your business goals and enhances operational
efficiency.
Transparent and Flexible
Agreements
We offer month-to-month agreements, giving you the
flexibility to adjust your services as needed without the burden of long-term
commitments. This approach reflects our commitment to earning your trust and
business every day.
Experience Matters
43
Minutes or less average response time
30 +
Employees US-based and full time
35+
Years in business
8,000 +
Devices managed
1,800,000 +
Phone Minutes Per Month
5,000 +
Office 365 licenses managed
Our IT Services
At ComTech, we provide a comprehensive range of IT services designed to help small to medium-sized businesses stay secure, efficient, and productive. Our services address the unique needs of businesses with 10 - 100 staff members, ensuring reliable IT support and solutions tailored to your specific requirements.
Managed IT Services
Backup and Disaster Recovery Services
Office 365 License Management
Helpdesk Services
Our Helpdesk Services provide fast, expert technical support for your business. From resolving IT issues to answering technical questions, our team is available to ensure your employees stay productive and your systems run smoothly.
Zero-Trust Cybersecurity
Compliance Services
Navigating industry regulations can be complex, but our Compliance Services ensure your business stays compliant with all relevant standards. We help you implement the necessary safeguards and documentation to meet legal and industry-specific requirements.
VoIP Phone Systems
Upgrade your communication systems with our VoIP Phone Services. We provide scalable, high-quality voice solutions that integrate seamlessly with your IT systems, ensuring reliable and cost-effective business communication.
Server Management
Keep your servers running smoothly and securely with our Server Management services. We handle installation, monitoring, maintenance, and optimization, ensuring that your servers support your business's performance and scalability needs.
Here's What Our Clients Are Saying About Our Services
Frequently Asked Questions (FAQs)
What are Architecture and Engineering IT Services?
Architecture and Engineering IT Services involve providing
IT support tailored to the unique needs of engineering and architecture firms.
This includes managing large design files, supporting CAD and BIM software,
ensuring data security, and maintaining the reliability and efficiency of your
IT infrastructure.
How does ComTech help with large file management?
ComTech provides data management solutions that allow for
the efficient storage, sharing, and collaboration of large design files. Our
solutions are designed to handle the unique challenges of managing large files,
ensuring your teams can work efficiently and without delays.
Why is cybersecurity important for Architecture and Engineering firms?
Cybersecurity is crucial for engineering and architecture
firms because they handle sensitive project data that must be protected from
cyber threats. Protecting this data is essential for maintaining business
operations, protecting your reputation, and ensuring compliance with industry
regulations.
Can ComTech support our existing design software?
Yes, ComTech provides comprehensive liaison support for
existing design software, including CAD and BIM tools. We offer installation,
configuration, maintenance, and troubleshooting services to ensure your
software is optimized for your firm's needs.
What happens if our IT systems go down?
If your IT systems go down, ComTech's rapid response
services ensure that the issue is addressed within one hour. Our proactive
management and support services minimize downtime and ensure that your systems
are quickly restored to full functionality.
