Co-Managed IT Services
in North Carolina
In the fast-paced world of information technology, having a skilled in-house IT team is important, but even the best teams can benefit from extra support. ComTech specializes in delivering Co-Managed IT Services that complement your existing IT staff, ensuring your IT systems are always operational, secure, and optimized for performance.
Common IT Challenges or Pain Points
Managing IT infrastructure while focusing on business growth can be challenging, especially when your in-house team is stretched thin. Here are some common pain points that our Co-Managed IT Services address:
Overburdened IT Staff: Even the most capable IT teams can become overwhelmed by day-to-day demands. Our Co-Managed IT Services provide additional support to ease the burden on your internal team, allowing them to focus on strategic initiatives.
Specialized Expertise Needs: Certain IT challenges require specialized knowledge that your in-house team may not possess. ComTech offers access to experts in areas like cybersecurity, compliance, and advanced server management, ensuring all your IT needs are covered.
Scaling IT Infrastructure: As your business grows, your IT infrastructure must scale accordingly. Our Co-Managed IT Services ensure that your IT environment can handle increased demands without the need for costly and complex overhauls.
Security Concerns: Protecting your business from evolving cybersecurity threats is critical. Our Zero-Trust Cybersecurity solution - Cyber Armor ensures your data and systems are secured against unauthorized access, reducing the risk of breaches.
Cost Management: Managing IT costs can be unpredictable, especially with unexpected issues. Our services are designed to be cost-effective, offering flexible month-to-month agreements that align with your budget and needs.
Why Choose ComTech for Co-Managed IT Services in North Carolina?
1-Hour Rapid Response Time
We understand that downtime can be costly for your business.
That's why on average, the ComTech team responds within one hour to any IT
issues, minimizing disruption and ensuring that your business continues to
operate smoothly.
Proactive IT Management
Our proactive IT management approach ensures your systems
are continuously monitored to prevent issues before they arise. This reduces
downtime, improves productivity, and keeps your technology running efficiently.
Comprehensive Cybersecurity
We implement a Zero-Trust strategic cybersecurity solution
to protect your business from the growing threats of cyberattacks. Our solution
safeguards your data and provides peace of mind, allowing you to focus on
growing your business.
Customized IT Solutions
Every business has unique needs. We tailor our Co-Managed IT
Services to meet your specific requirements, ensuring that your technology
infrastructure supports your business goals and enhances overall efficiency.
Transparent and Flexible
Agreements
Our month-to-month Agreements reflect our commitment
to earning your trust every day. This flexible approach allows your business to
adjust services as needed without the burden of long-term commitments, ensuring
that your IT needs are met on your terms.
Experience Matters
43
Minutes or less average response time
30 +
Employees US-based and full time
35+
Years in business
8,000 +
Devices managed
1,800,000 +
Phone Minutes Per Month
5,000 +
Office 365 licenses managed
Our IT Services
At ComTech, we provide a comprehensive range of IT services designed to help small to medium-sized businesses stay secure, efficient, and productive. Our services address the unique needs of businesses with 10 - 100 staff members, ensuring reliable IT support and solutions tailored to your specific requirements.
Managed IT Services
Backup and Disaster Recovery Services
Office 365 License Management
Helpdesk Services
Our Helpdesk Services provide fast, expert technical support for your business. From resolving IT issues to answering technical questions, our team is available to ensure your employees stay productive and your systems run smoothly.
Zero-Trust Cybersecurity
Compliance Services
Navigating industry regulations can be complex, but our Compliance Services ensure your business stays compliant with all relevant standards. We help you implement the necessary safeguards and documentation to meet legal and industry-specific requirements.
VoIP Phone Systems
Upgrade your communication systems with our VoIP Phone Services. We provide scalable, high-quality voice solutions that integrate seamlessly with your IT systems, ensuring reliable and cost-effective business communication.
Server Management
Keep your servers running smoothly and securely with our Server Management services. We handle installation, monitoring, maintenance, and optimization, ensuring that your servers support your business's performance and scalability needs.
Here's What Our Clients Are Saying About Our Services
Frequently Asked Questions (FAQs)
What are Co-Managed IT Services?
Co-Managed IT Services involve partnering with an external
IT provider like ComTech to supplement your in-house IT team. This
collaboration allows your internal team to focus on strategic projects while we
handle day-to-day IT management, specialized tasks, and provide additional
support where needed.
How does ComTech work with our existing IT team?
ComTech works closely with your existing IT staff to provide
the additional support they need. We collaborate on tasks, fill in knowledge
gaps, and offer expertise in areas where your team may need assistance. This
partnership approach ensures that your IT operations run smoothly without
overburdening your internal team.
What are the benefits of Co-Managed IT Services?
Co-Managed IT Services provide several benefits, including
reduced downtime, enhanced security, and access to specialized expertise. This
model allows your business to maintain control over IT operations while
benefiting from the added support and resources of an external provider.
How quickly can ComTech respond to IT issues?
We pride ourselves on our 1-hour rapid response time. On
average, the ComTech team will address your IT issues within one hour,
minimizing disruption to your business operations. This quick response is part
of our commitment to providing reliable and efficient IT support.
Can Co-Managed IT Services help with cybersecurity?
Yes, ComTech's Co-Managed IT Services include comprehensive cybersecurity support. We implement advanced security measures, including our Zero-Trust Cybersecurity solution - Cyber Armor, which protects your business from threats and ensures your IT infrastructure is secure.
