Common IT Challenges
or Pain Points
We understand the specific IT needs of dental offices, including the software and compliance requirements that you deal with. These are some of the top IT challenges our IT Services address:
Slow IT Support That Delays Patient Care:
We prioritize speed and resolution—so your staff can stay productive and your patients aren't left waiting.
Outdated Computers and Devices:
We keep your systems up to date so they're compatible with your dental software and imaging tools.
Lack of Strategic Guidance:
We don't just fix things—we help you plan for the future with regular technology reviews and simple recommendations.
No Clear View of What's Going On:
Our client portal gives you an easy way to track support requests, review training, view billing, and more.
Phone and Internet Problems: Whether it's VoIP phones or Wi-Fi issues, we make sure your communications tools just work.
See How ComTech Supports North Carolina Dental Practices
Trusted by Dental Practices Across North Carolina
We support general dentists, orthodontists, oral surgeons, pediatric dental offices, and more. From front desk check-in to digital x-rays and imaging, we ensure the systems you depend on are secure, supported, and up to speed.
1-Hour Rapid Response Time
In a busy dental office, even a short delay in IT support can disrupt patient flow and create stress for your team. That's why ComTech responds quickly—typically within one hour—to resolve issues and get your systems back up and running without delay. Whether it's a computer freeze during check-in or imaging software crashing mid-procedure, we're there fast so your team can stay focused on care.
Proactive IT Management for Dental Workflows
Outdated hardware and unsupported systems are common pain points in dental offices—and they often go unaddressed until it's too late. ComTech takes a proactive approach with 24/7 monitoring, routine maintenance, and strategic technology reviews to prevent issues before they interrupt your practice. From your front desk computers to your imaging equipment, we make sure your technology supports your day—not the other way around.
Advanced Cybersecurity Tailored for Dental Practices
Dental practices are increasingly targeted by cyber threats, especially as patient records and imaging data go digital. ComTech uses a Zero-Trust Cybersecurity framework to safeguard your systems, protect patient information, and help ensure compliance with HIPAA and other dental industry regulations. From endpoint protection to secure backups, we've got your practice covered.
Customized IT Solutions for Dental Offices
Every dental practice operates a little differently—whether you're using Dentrix, Eaglesoft, Open Dental, or another system. That's why we tailor our IT services to fit your specific workflows, equipment, and patient care goals. From digital imaging integration to front-desk efficiency, we align your technology with the way your practice runs.
Transparent and Flexible
Agreements
We believe in earning your trust—not locking you into rigid contracts. That's why we offer simple month-to-month agreements, giving you the flexibility to scale or adjust services as your practice evolves. No long-term commitments—just clear communication and dependable support.
Experience Matters
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Our IT Services
At ComTech, we provide a comprehensive range of IT services designed to help small to medium-sized businesses stay secure, efficient, and productive. Our services address the unique needs of businesses with 10 - 100 staff members, ensuring reliable IT support and solutions tailored to your specific requirements.
Managed IT Services
Backup and Disaster Recovery Services
Office 365 License Management
Helpdesk Services
Our Helpdesk Services provide fast, expert technical support for your business. From resolving IT issues to answering technical questions, our team is available to ensure your employees stay productive and your systems run smoothly.
Zero-Trust Cybersecurity
Compliance Services
Navigating industry regulations can be complex, but our Compliance Services ensure your business stays compliant with all relevant standards. We help you implement the necessary safeguards and documentation to meet legal and industry-specific requirements.
VoIP Phone Systems
Upgrade your communication systems with our VoIP Phone Services. We provide scalable, high-quality voice solutions that integrate seamlessly with your IT systems, ensuring reliable and cost-effective business communication.
Server Management
Keep your servers running smoothly and securely with our Server Management services. We handle installation, monitoring, maintenance, and optimization, ensuring that your servers support your business's performance and scalability needs.
Here's What Our Dental Clients Are Saying About Us
Frequently Asked Questions (FAQs)
What does ComTech's Dental IT Support Include?
How does ComTech help with HIPAA compliance for Dental offices?
Why is cybersecurity important for Dental practices?
Dental practices store sensitive data such as patient records, treatment plans, and digital x-rays—all of which are valuable targets for cybercriminals. Strong cybersecurity protects this information, supports HIPAA compliance, and reduces the risk of data loss, legal liability, or business interruption.
Can ComTech support our existing Dental software?
Yes. ComTech works with a wide range of dental practice management systems and imaging software. Whether you use Dentrix, Eaglesoft, Open Dental, or another platform, our team can provide support, integration assistance, and troubleshooting to keep your systems running smoothly.
What happens if our Dental IT system goes down?
If your dental IT system goes down, ComTech's team is on it—typically within one hour. We work quickly to resolve the issue and restore access to your systems. Our backup and disaster recovery solutions ensure your data is safe and can be recovered quickly, so your schedule and patient care aren't thrown off track.
