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ComTech is more than just an IT provider. They have taken on working with our software providers and linking our server with various equipment we download programs to in order to operate them. This has taken a load...
There’s no problem that hasn’t been fixed yet and fixed fast! Any time we’ve had an issue with anything we’ve received a response within an hour, not days or weeks as before with others. It’s almost too...
ComTech is a local company with large enough staff that response time is quick – but not so large they don’t know you by name. Extremely knowledgeable staff. Excellent customer service with rapid response. Best...
The adaptability of ComTech to fit our needs both in terms of cost and type of service is great. For example, the mobile app allows staff to access and use our main office numbers off campus. They are quick to...
ComTech’s service is excellent and having a local, easy to reach provider makes a world of difference. They are always very prompt in addressing and resolving our phone/IT issues. Their staff is always professional...
With ComTech monitoring our systems, issues are resolved before they become problems. It helps greatly to know that even if an employee unknowingly clicks on a link that there are safeguards to prevent damage. When...
They are affordable and I have worked with them for over 10 years. When it comes to medical data I need to have 100% assurance that my data is stored/backed up for medical/legal reasons. ComTech has been in the area...
Customer service is great. Whether it’s helping with technical issues or keeping us informed about any issues/outages going on, customer service is top notch. They don’t try to sell you something you don’t...
Being in business for nearly 33 years, the most recent 20 years has been privileged with the help and support of ComTech. In those nearly 20 years, our company has NEVER had any issues with their level of response or...
having come across ComTech and using their services. You get top of the line services, products, and advice without a lot of hassle. Knowing our IT is fully and capably in the hands of ComTech is essential in...
The assurance of having a professional team take care of your computer problems in an intelligent, quick manner relieves the stress of being down or being inundated with computer issues. ComTech technicians are...
As a not-for-profit, our cost savings has been about 50% compared to our previous IT service provider for comparable service. Phone service is better than our previous service, but our IT support from ComTech is a...
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All businesses face the challenge of determining when to upgrade their computer systems. Ethan, ComTech’s COO frequently addresses a common question: “What is the life cycle of a computer?”. This...
In today’s technology-driven business, protecting digital assets is more important than ever. A common question Ethan gets asked often is: What is a SOC, and why is it essential for […]
AI is currently a buzzword in the tech industry, and its relevance has been growing steadily over the past few years. Many professionals feel like they’re climbing a mountain when […]
Charlotte Office
101 S. Tryon St., Ste. 2700
Charlotte, NC 28280
(980) 987-2440