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Phone System Tutorials

Here you will find a quick reference guide and training videos to help you use your VoIP phones and accessories. 

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Yealink T54W Tutorial

Response Time VS. Resolution Time Explained for IT Support

Response Time VS. Resolution Time Explained for IT Support

Response time and resolution time in IT support are essential to understand. Every IT provider measures them differently. Ethan defines and explains these terms to highlight their importance and how […]

Think Your Data Isn’t Valuable? Think Again!

Think Your Data Isn’t Valuable? Think Again!

The value of personal and business data cannot be overstated. Ethan often encounters a common misconception: the belief that one’s data is insignificant and not worth protecting. Phrases like “Just […]

Protect Your Business: Insights from the Change Healthcare Ransomware Attack

Protect Your Business: Insights from the Change Healthcare Ransomware Attack

Ransomware attacks can happen to any business, no matter its size. Change Healthcare, a large company involved in processing backend payments for healthcare, recently fell victim to such an attack. […]

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