Ethan often gets asked about setting up MFA, or Multi-Factor Authentication. Clients want to know what ComTech recommends, the best way to set it up, and if there are any […] Read More

Response time and resolution time in IT support are essential to understand. Every IT provider measures them differently. Ethan defines and explains these terms to highlight their importance and how […] Read More

The value of personal and business data cannot be overstated. Ethan often encounters a common misconception: the belief that one’s data is insignificant and not worth protecting. Phrases like “Just […] Read More