ComTech is very proud of our partnership with the Raleigh
Durham Chapter of the ALA (Association of Legal Administrators). ComTech is a
Platinum level partner and is committed to providing peace of mind IT Support
to Legal Office Administrators across North Carolina. Visit Raleigh Durham Chapter of ALA here.
Common IT Challenges or Pain Points
Law firms face unique IT challenges that can impact client service and operational efficiency. Here are some common pain points that our Legal IT Services address:
Data Security: Protecting client information is critical for law firms. We implement robust security measures to safeguard your data from cyber threats, ensuring that your firm maintains client confidentiality and complies with legal regulations.
Compliance with Legal Regulations: Law firms must comply with various data protection laws, such as GDPR and HIPAA. ComTech ensures that your IT systems meet all relevant compliance requirements, reducing the risk of penalties and legal issues.
System Downtime: Downtime can disrupt legal proceedings and client service. Our proactive IT management and rapid response times minimize downtime, ensuring that your systems are always available when you need them.
Integration Challenges: Integrating various legal IT systems, such as document management and practice management software, can be complex. ComTech provides seamless liaison integration services, ensuring all your IT systems work together effectively.
Scalability Issues: As your law firm grows, your IT needs will change. Our scalable IT solutions ensure that your systems can adapt to growth without requiring significant infrastructure investments.
Why Choose ComTech for Legal
IT Services in North Carolina?
1-Hour Rapid Response Time
We understand that in the legal profession, time is of the
essence. ComTech responds on average within one hour to any IT issues, ensuring
that your systems are quickly restored to full functionality, minimizing
disruption to your practice.
Proactive IT Management
Our proactive IT management approach includes continuous
monitoring and regular maintenance of your IT systems. This helps prevent
issues before they arise, reducing the risk of unexpected downtime and ensuring
that your legal operations remain uninterrupted.
Comprehensive Cybersecurity
Law firms are prime targets for cyberattacks due
to the sensitive nature of the information they handle. ComTech implements a Zero-Trust
cybersecurity strategy to protect your data from threats, ensuring compliance
with legal regulations and safeguarding client confidentiality.
Customized IT Solutions
Every law firm has unique IT needs. We tailor our Legal IT
Services to meet your specific requirements, ensuring that your IT
infrastructure supports your legal practice and enhances productivity.
Transparent and Flexible
Agreements
We offer month-to-month agreements, giving you the
flexibility to adjust your services as needed without the burden of long-term
commitments. This approach reflects our commitment to earning your trust and
business every day.
Experience Matters
43
Minutes or less average response time
30 +
Employees US-based and full time
35+
Years in business
8,000 +
Devices managed
1,800,000 +
Phone Minutes Per Month
5,000 +
Office 365 licenses managed
Our IT Services
At ComTech, we provide a comprehensive range of IT services designed to help small to medium-sized businesses stay secure, efficient, and productive. Our services address the unique needs of businesses with 10 - 100 staff members, ensuring reliable IT support and solutions tailored to your specific requirements.
Managed IT Services
Backup and Disaster Recovery Services
Office 365 License Management
Helpdesk Services
Our Helpdesk Services provide fast, expert technical support for your business. From resolving IT issues to answering technical questions, our team is available to ensure your employees stay productive and your systems run smoothly.
Zero-Trust Cybersecurity
Compliance Services
Navigating industry regulations can be complex, but our Compliance Services ensure your business stays compliant with all relevant standards. We help you implement the necessary safeguards and documentation to meet legal and industry-specific requirements.
VoIP Phone Systems
Upgrade your communication systems with our VoIP Phone Services. We provide scalable, high-quality voice solutions that integrate seamlessly with your IT systems, ensuring reliable and cost-effective business communication.
Server Management
Keep your servers running smoothly and securely with our Server Management services. We handle installation, monitoring, maintenance, and optimization, ensuring that your servers support your business's performance and scalability needs.
Here's What Our Clients Are Saying About Our Services
Frequently Asked Questions (FAQs)
What are Legal IT Services?
Legal IT Services involve providing IT support tailored to
the unique needs of law firms. This includes secure document storage,
supporting legal practice management software, ensuring data security and
compliance, and maintaining the reliability and efficiency of your IT
infrastructure.
How does ComTech help with data security for law firms?
ComTech helps with data security by implementing strong
security measures such as encryption, firewalls, and access controls. We also
provide continuous monitoring and regular audits to protect your client
information from cyber threats and ensure compliance with legal regulations.
Why is compliance important for law firms?
Compliance is important for law firms because they handle
sensitive client information and must adhere to strict data protection laws,
such as GDPR and HIPAA. Non-compliance can result in significant legal
penalties, reputational damage, and loss of client trust.
Can ComTech support our existing legal practice management software?
Yes, ComTech provides comprehensive liaison support for
existing legal practice management software. We offer installation,
configuration, maintenance, and troubleshooting services to ensure that your
software is optimized for your practice's needs.
What happens if our IT systems go down?
If your IT systems go down, ComTech's rapid response
services ensure we have an expert technician working on resolving the
issue within one hour. Our proactive
management and support services minimize downtime and ensure your systems are
quickly restored to full functionality.
