As we close the chapter on 2023 and step into the promising new year, it's a perfect time to reflect on 2023 and some of the highlights. In addition, preview some of the innovative plans we have in store for 2024.
Watch the video below to gain these essential insights, or continue reading for a comprehensive breakdown of the strategies and solutions discussed.
2023 to Remember: ComTech's Milestones:
250,000+ Cyber Events Handled
2023 was a landmark year for us in cybersecurity. We managed over 250,000 cyber events, a testament to our team's dedication and expertise in safeguarding digital assets. Amidst a landscape where even major companies faced ransomware attacks, we're proud to report zero ransomware events for our IT clients using the Cyber Armor package.
30,000+ Tickets Resolved
Our commitment to prompt and efficient service saw us successfully resolve over 30,000 tickets. Maintaining an average response time of less than an hour, we ensured that our clients received swift and effective solutions to their IT needs.
Password Manager Implemented
The launch of Password Boss, a password manager, marked a significant stride in our journey towards security and convenience. Both internally here at ComTech and for our clients, it has made creating and keeping secure passwords much easier.
2023 Corvette Giveaway
We gave away our 2nd car to one lucky new client at our annual event CyberCon! This program helps us to make introductions to new businesses that may need our help and it strengthens our community outreach. Hopefully we will be able to do this fun giveaway once again in the near future.
Looking Forward to 2024: What's Next?
Review Your Services
We encourage you to schedule a meeting with your Client Success Manager to review your services, ensuring that you're getting the most out of your investment with us, including a review of all fixed monthly services.
CyberCon 2024: Save the Date
Get ready for CyberCon 2024 happening in September! While we're still finalizing the details, this event promises to be as enlightening and engaging as ever, so keep an eye out for the exact dates.
Introducing a New Client Portal
Our brand-new client portal, set to launch in the first few months of 2024, is something we're particularly excited about. It's designed to be a comprehensive solution where you can request service, check invoices, review agreements, and access emergency support. This portal will also enable us to send out timely notifications and alerts, enhancing our communication with you.
Cyber Hero Training
The introduction of Cyber Hero Training is another initiative we're thrilled about. This program, included in your ComTech service, offers structured half-day live training sessions, providing valuable cybersecurity awareness and knowledge. These sessions are tailored for different roles within your organization and come with a certificate of completion. If you would like to get on the list for when we begin these trainings. Please email Cyberhero@comtechnc.com.
Top Tech Series: Insights into Efficient Tools
This series will feature the top tech tools we're using to boost productivity and save costs. These tools are either already accessible to you or available at a minimal cost, ensuring practical value for your business.
In Conclusion:
As we move forward into 2024, our journey at ComTech continues to be inspired by our dedication to service, innovation, and community. The achievements of 2023 stand as a testament to our commitment, and the upcoming year holds a promise of even greater advancements and opportunities for our clients.
