Introducing ComTech’s Complete Care

Managed IT Services​

Has your IT support needs outgrown your internal staff? Are you tired of being let down by your current MSP? You have come to the right place!

complete care managed IT logo

Looking For Additional solutions?

Untangling IT Complexity

Managed IT Services By Professionals for Professionals

Our managed IT services take the burden of technology off your staff. With ComTech, you have your own team of experts who handle your IT needs, from helpdesk to backups and everything in between. This allows you to stay focused on your day-to-day business operations while enjoying peace of mind cybersecurity, reduced downtime, cost savings and maybe even preserve some of your sanity all at the same time.  

it managed services - complete care logo

What You Can Expect from ComTech's Managed IT Services

When you choose ComTech, you can expect to enjoy a wide range of services that will streamline your IT operations, enhance your cybersecurity, and empower your employees. 

man provided managed IT service

Proactive Service Monitoring

We utilize cutting-edge technology to continuously monitor your IT infrastructure, ensuring peak performance and minimal downtime. Our advanced systems detect potential issues before they escalate, allowing for swift resolution and maintenance. This approach not only enhances system reliability but also contributes to overall business efficiency and productivity. By choosing ComTech, you’re investing in a future where IT concerns are seamlessly managed, leaving you free to focus on your core business operations.

Unlimited Helpdesk Support

Our helpdesk is more than just support; it’s your partner in seamless IT management. We don’t just offer temporary fixes; we dive deep to find lasting solutions, ensuring issues don’t reoccur. With a team of over 25 technical experts, we’re equipped to handle any request, big or small. More than just resolving technical problems, we build relationships. Working with us means joining a community where every interaction is geared towards understanding and effectively addressing your unique IT needs, fostering a connection that goes beyond mere technical support.

devices
man fixing computer with managed IT services

Software & Hardware Maintenance

Our Managed IT services are designed to keep your systems up-to-date and functioning at their best. We proactively manage software updates and hardware repairs, ensuring that your technology infrastructure is both secure and efficient. Our team meticulously tracks and implements the latest updates and fixes, reducing the risk of security vulnerabilities and downtime. By entrusting us with your software and hardware maintenance, you gain the peace of mind that comes with a smoothly running, state-of-the-art IT environment.

Predictable IT Budget

With ComTech’s Predictable IT Budget approach, we bring clarity and control to your technology spending. Our structured pricing model eliminates surprises, enabling you to plan and allocate resources with confidence. We understand the importance of financial predictability in business, and our services are tailored to provide stable, transparent costs without compromising quality. This approach not only streamlines your IT expenditures but also aligns them with your long-term business objectives, ensuring that your IT investments are both strategic and cost-effective.

man showing budgeting chart

We manage it all, from Securing your corporate data to Help Desk Services
and more!

We manage and optimize your server infrastructure and desktop environments, so they keep operating at peak performance.  

We’ve got your back against online threats, keeping your data secure using the latest tools, strategies and technology. 

Our backups help you minimize downtime and preserve business continuity in case of system failure or malicious attacks. 

You can boost productivity and reduce operating costs by letting our team migrate your applications to the cloud. 

Our Complete Care services include both unlimited onsite and remote support. Our team is always ready to help.

We maximize your current hardware resources by creating virtual servers, desktops, and apps that are easy to use & simple to manage. 

complete care managed IT logo
cyber armor logo cybersecurity

Complete Care + Cyber Armor

The ultimate Pairing For businesses that mean business

If you’re looking for the business powerhouse that keeps your IT running smoothly and your systems protected, you need the ultimate package!
With Complete Care + Cyber Armor you are both supported and protected.

Click here for more information regarding cybersecurity best practices…

Understanding Managed IT Services

Managed IT Services represent a strategic partnership between an organization and a Managed Service Provider (MSP) where the MSP assumes responsibility for managing and overseeing the organization’s IT infrastructure and services. Instead of relying solely on an in-house IT department, businesses can leverage the expertise and resources of an MSP to optimize their IT operations.

Managed IT Services encompass a wide range of IT functions, including network management, cybersecurity, data backup and recovery, hardware and software management, and technical support. The scope of services can be tailored to the specific needs and goals of each organization, making Managed IT Services a highly adaptable solution

Advantages of using a Managed iT Services Provider:

Cost

Almost every Managed IT Service provider you encounter only charges one of two ways:

1. Monthly block of hours:

An organization can choose to buy a monthly block of hours from a Managed IT Service Provider. When they need help, they can pull from the block of hours they have already paid for. One downside to this plan; if you aren’t careful, you may receive a surprise invoice for going over your bucket of hours in a given month. But, this pricing structure does work for some businesses who may only need support every so often.

 

2. Unlimited Support plans:

Rather than purchasing a block of hours each month, an unlimited support plan is better suited for businesses who need a true IT partner. One that provides constant monitoring, cybersecurity protection, is ready and able to help when you or your staff need help. Here at ComTech, our Complete Care Managed IT Services plan is truly complete. We are here as your technology partner and look forward to when you reach out to us. Use our team as much as you would like. We want a relationship with you and your staff. The more our team interacts with your team, the better we get to know you.

Access to Expertise

The ever-evolving IT landscape demands specialized expertise. Managed IT Services provide businesses with access to a team of skilled professionals who possess diverse knowledge across IT domains. These experts stay current with industry best practices, ensuring that your organization benefits from their up-to-date knowledge. Building a team of experts on staff to look after your business and your staff will in most cases result in spending more than simply partnering with a Managed IT Services provider.

Interested in partnering with ComTech? Book a call with our team to see how we can help your business.

Proactive IT Management

When you partner with a Managed IT Services provider, being proactive is just part of their job. They should continuously monitor your IT infrastructure, identify potential issues before they escalate into critical problems and resolve them. When a Managed IT Services provider is doing their job well, the operations inside your business should run seamlessly.

Scalability and Adaptability

Business needs are rarely static. Managed IT Services are designed to be scalable and adaptable, allowing organizations to align their IT support with their evolving requirements. Whether you need to scale up or down, the flexibility of Managed IT Services ensures you have the right resources at the right time.

Data Backup and disaster recovery

Backing up your data is essentially an insurance policy on your data. You don’t plan to lose data or a document that you accidentally delete. But it happens. Having a Managed IT Services provider can provide you with data backup options to ensure your data isn’t lost in case something happens to your local backup. Sending a copy of your data offsite or a copy kept away from your office is a safe measure to ensure you can get to your data if something happens that you don’t expect. In case of a local backup system failure, having your data backed up will ensure you are back up and running as quickly as possible.

Cybersecurity Strategy

Keeping your business secure is one of the most important things to consider when choosing a Managed IT Services provider. Attacks on small businesses increase in number and sophistication every year, so your cybersecurity strategy should evolve to match. This is why ComTech uses our Zero-Trust Strategy which has proven to be a very successful method for protecting our clients. Ask your Managed IT Services provider about their cybersecurity strategy to ensure it covers employee training, email filtering, monitoring for malicious activity, and using two-factor authentication to verify user identities before granting access to sensitive programs or applications. 

complete care managed IT logo
cyber armor logo cybersecurity

Complete Care + Cyber Armor

The ultimate Pairing For businesses that mean business

If you’re looking for the business powerhouse that keeps your IT running smoothly and your systems protected, you need the ultimate package!
With Complete Care + Cyber Armor you are both supported and protected.

Could Your Current IT Team Use Some Support?

We understand that IT management tasks can overwhelm even the most capable team or individual. Our team provides relief by taking the mundane work of backup, patching, updates and more off your plate so your team can concentrate on more productive tasks. Don’t feel like your IT staff has to do it all. Their focus should be on helping your users and your clients. We support your staff and provide them with the resources they need to succeed.

In need of compliance services to protect your business?

Our team of experts know the ins and outs of compliance standards like the FTC Standards Rule, HIPAA, PCI-DSS, CMMC, and beyond.

With us on your side, you can concentrate on your strengths while we take care of the rest.