Trusted IT Support Since 1990

You run your business. Let us handle your IT.

We support thousands of end users across hundreds of companies to proactively protect their data, prevent downtime, monitor, automate and support their systems. Get the peace of mind your company has been waiting for with ComTech's IT support services.

TIME FOR A CHANGE?

ARE YOU TIRED OF THE SAME OLD ROUTINE?

  • Slow computers

  • Frequent server crashes

  • Difficulty accessing files or network resources when you need them most

  • Ongoing computer problems that your IT support company can’t seem to resolve

  • Countless hours on hold with your IT support company

If so, it's time for a change. Stop worrying about your IT and call us today at 336-443-0061!

Sign Up For a FREE Network Assessment Today

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Welcome to IT Support the ComTech Way!

With ComTech as your IT support partner, you can have peace of mind knowing that your network, systems and users are being taken care of. Slow performance, crashes and poor service are a thing of the past. Welcome to hassle-free IT!

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Fast Response Time

We operate at the speed of business! Immediate technical support by a competent and experienced technician when you need it. Remote support takes care of the majority of issues we encounter on a daily basis, so speedy resolutions are at our fingertips. For those times when we need to be there in person - no problem. We have trucks rolling daily throughout our service areas and can dispatch our technicians to your location to get you up and running again quickly.
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Protect and Defend

We're always behind the scenes heading off any issues before they arise. Our monitoring abilities allow us to watch all the critical performance factors that are essential for your servers and workstations to operate properly. Patch management, service packs and security updates as well as enterprise level antivirus software is included with our monitoring service. Your network is our network. We watch over it like a superhero.
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Predictable IT Costs

Planning for IT costs is easy with our monthly fixed-rate service. No more counting up billable hours and deciding whether you can live with an issue a little while longer. No more dreading the hourly rate for support issues. Our monthly support plans include all the service hours needed to keep your business network running. We don't believe in a one size fits all approach. That's why every client's service plan is unique.

Peace of Mind

Focus on what you do best and leave your IT worries to us. We are dedicated to providing fanatical IT support and becoming your technology partner for life. In fact, we're proud to boast a 99% customer retention rate!

Our Core IT Services Include:

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Managed IT Services

Your business depends on critical IT systems on order to perform your core business functions. It's important to make sure those systems are always functioning and available, but hiring an IT staff can be expensive - and how can you be sure they are up-to-date on the latest technologies? ComTech has the answer with our Managed IT Services plans to meet your ongoing support needs. Our Managed IT Services provide regular monitoring and maintenance of your networks, PC's and servers. We keep you up and running at maximum productivity, smoothly and efficiently.
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Backup and Disaster Recovery

Having a reliable IT strategy in place means having a system that incorporates redundant and offsite data backup. An effective backup and recovery system can mean the difference between a bump in the road or a full-blown crisis when an unforseen disaster strikes. Your business data is your lifeblood. What would be the cost to your business if you lost even a day's worth of data? A Managed Backup Service plan with ComTech provides peace of mind that your data is safe and can be restored quickly so that you can get back to running your business.
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Office 365 with Hosted Email

With Office 365, you get the latest Office applications – and much more. The Office 365 email solution scales with your growing business and adds a variety of features and capabilities to improve collaboration and productivity. Office 365 syncs items such as email, calendar, and contact information across all your devices, so you're always working with the latest version. ComTech is a Microsoft Silver Partner that specializes in solutions for small business. Move your business to Office 365 today and start leveraging all that Microsoft and ComTech have to offer.
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Anti-Virus and Patch Management

Antivirus Updates and Patch Management are the first areas to be ignored when your in-house IT support person becomes overwhelmed. However, these are some of the most critical components to maintaining a healthy computing envoronment. Firewalls, servers, routers, operating systems and anti-virus patches and updates should be methodically maintained within a network. That means someone should be doing just that - maintaining these patches and updates. In this age of ever increasing threats, you need to be certain all your devices are up to date and security holes are closed. This is extremely important if you are in the medical, legal or accounting fields since security holes can lead to data breaches and loss of confidential customer and employee information.
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Cybersecurity Training

Educating your employees to recognize and avoid common cyber threats can save your company thousands of dollars in lost productivity, ransomware demands and liabilities associated with breached employee and client data. Our cybersecurity employee training teaches your team how to understand, identifity and avoid threats to your business. Because the cybersecurity landscape is continually changing, regular updates and refresher training courses should be scheduled in order to maintain a strong data security culture in your organization. ComTech's cybersecurity employee training programs starts with an initial threat assessment, followed by online training with a specific focus on your company's areas of vulnerability. Empower your employees with everything they need to know to keep your company safe.
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Security Information and Event Management (SIEM)

SIEM is a foundational technology for both securing your network from threats as well as satisfying regulatory compliance requirements. SIEM technology provides real time collection and historical analysis of security events to support threat detection and security incident response. It also supports compliance reporting and incident investigation by providing a historical record from these sources. Co-managed SIEM is on the rise as companies realize they lack the qualified resources for in-house SIEM to acheive the results they desire. ComTech offers co-managed SIEM services that enable security and risk management leaders with enhanced security monitoring while retaining control and flexibility.
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Network and Phone Cabling

We partner with the best local cabling contractors to provide network cabling, communications cabling, low voltage cabling, and interior and exterior security camera systems for all your new construction or existing location cabling needs. Whether you need a single drop or you need to cable an entire building, our IT infrastructure experts can assist by providing input on job requirements and specifications to ensure the project is a success. By working closely with an experienced and vetted cabling contractor, our IT support team can make sure all the details of your voice, data and special needs cabling projects are taken care of and manage the project from start to finish.
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Business Phone Systems

Easy to use. Feature-rich. Future-proof. That's what you get from us right out of the box. Our state-of-the-art business phone systems help improve your communications, streamline your business processes and facilitate your growth and success. Our customer support is second to none and our phone support team endlessly strives to enable you to compete and win, and sound good doing it. Our phone systems grow with you. Endlessly scalable, flexible, and reliable, our cloud-based communications platform is truly future-proof, so that you will always remain relevant and competitive.
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High Speed Internet for Business

A fast and reliable internet connection is essential to business. Your company depends on high-speed connectivity to get the job done. IT services such as offsite backup, remote support and cloud services rely on fast data connections to perform at their peak. ComTech has partnered with the top internet providers to bring you high-speed solutions that give your company a competitive edge. Is your current plan outdated or slow? By partnering with all the major high-speed internet providers, we are aware of all current promotions and deals. If you're looking for a change in your internet provider or plan, save yourself time and money and let us shop around for right high-speed internet business solution to meet your organization's needs.

What Our Clients Say

'ComTech has served our company for several years. They are our hardware and software experts who help us keep a 300-employee business humming in three states. Their attitude toward service keeps them as our 'right hand' with our servers and systems.'

'ComTech has been taking care of our computer system for several years. They are quick to respond any time the system has issues. As a manufacturer, we can't make product without our computers. Quite simply, production stops when the computers go down. The folks at ComTech understand this and are always ready to act. We have had them respond even on weekends. '

'We couldn’t be happier with our phone system and the service from ComTech. ComTech is amazing! They are so quick and so helpful. They take care of almost all of our IT and phones and we couldn’t live without them. The phones themselves we have had no issues with whatsoever. ComTech did the install and they were easy to learn! ComTech trained a few of our office girls and they were able to train everyone else with ease.'

'You are LITERALLY the only vendor I can say here is a blank check just write in it what you think is best!'